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Are your materials sustainable or eco-friendly?
Are your materials sustainable or eco-friendly?
2025-09-23

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Are your frames handmade?
Can I track my order online?
Can I pick up my order in-shop?
What is Mazzucchelli acetate made from?
Do you offer same-day delivery in Dubai?
How do I know which frame suits my face?
How do I know these are original SARTORIAL OG frames?
Can I use Tabby both online and in-store?
Do you sell gift cards or e-gift cards?
Can I include a personalized note with a gift?
Do you offer luxury gift wrapping?
Do you offer size options for frames?
Are your sunglasses adjustable for a better fit?
Do you recycle old frames?
Do you offer price matching?
Why are SARTORIAL OG sunglasses more expensive than others?
Do you provide aftercare or frame adjustments?
Can I adjust the fit of my frames?
How should I clean my sunglasses?
Do you offer Buy Now, Pay Later (BNPL) options?
What makes SARTORIAL OG unique?
Do you offer prescription or optical frames?
Do your sunglasses have UV protection?
Do you sell men’s and women’s sunglasses?
Where are SARTORIAL OG stores located?
Do you offer prescription lenses?
Are your sunglasses polarized?
Do you make metal frames?
What’s the difference between acetate and plastic?
Are your sunglasses plastic?
Are your sunglasses made of plastic?
BNPL / Tabby Faq
Are SARTORIAL OG sunglasses unisex?
What materials do you use for your frames?
Do your sunglasses have UV protection?
Do you offer prescription lens?
What is the difference between the optical frames and sunglasses?
Do you offer limited edition frames?
Where are SARTORIAL OG sunglasses made?
What makes SARTORIAL OG different from other eyewear brands?
How do I care for my sunglasses?
Do you provide a warranty?
What are your store opening hours?
Can I shop online?
Do you ship internationally?
Do you offer discounts?
Do you have student or referral discounts?
Are discounts available in-store and online?
Do you accept returns or exchanges?
Can I try sunglasses before I buy?
Do SARTORIAL OG frames fit all face shapes?
Can I customize my lens?
Are your sunglasses lightweight?
Do you offer blue-light lens?
How scratch-resistant are the lens?
What does “SARTORIAL OG” stand for?
Is SARTORIAL OG a Dubai brand?
Do you collaborate with designers or artists?
Why do you name collections (e.g., Legado, Heritage, Amalfi Drive)?
My order never got to me, what do I do?
Do you sell other fashion items besides sunglasses?
Can I book a private appointment?
Do you ship internationally?
Do you offer gift packaging?
How long will it take to receive my order?
Contact Us - Get in Touch with SARTORIAL OG
Can I buy gift cards?
SARTORIAL OG Store Locations
What payment methods do you accept?
How do I track my order?
Do you offer home delivery in the UAE?
How long does international shipping take?
Do you cover customs duties?
How do I initiate a return?
What if I receive a damaged product?
Do you provide repair services?